Terms of service
Terms & Conditions
Ordering from www.scottgorhamworld.com
Select the items you would like to buy and click ‘add to shopping basket’. The number of items in your shopping basket is displayed at the top right of every page. Click on the shopping basket to review the items. Once you are happy with the content of your shopping basket, click on 'Checkout'. You will be asked to enter your name address, phone number, and email address, Clicking ‘make payment’ will direct you to Shopify to make your purchase.
For Limited Edition Art Prints exceeding the recommended size, please contact info@scottgorhamworld.com
LIMITED EDITION PRINTS & PREMIUM POSTERS
LIMITED EDITION PRINTS
Our Limited Edition Art Prints are produced using the finest quality papers, and inks. They should be treated with care when handling to avoid any marks, scuffing or creases. Do not hang Limited Edition Prints in direct sunlight.
PREMIUM POSTERS
Premium poster artworks are printed on smooth, matt, and non-reflective eco-friendly paper. They should be treated with care.
We have used high-resolution images throughout the site to provide you with the best likeness possible. However, due to variations in monitor resolution, products received may differ in colour slightly from the images seen through your monitor.
If on the rare occasion the product you have ordered is unavailable, we will notify you by email or phone within 48 working hours of you placing it. We will either inform you of the in-stock date, offer you an alternative, or refund your purchase in full.
T-SHIRT COLLECTION
Quality Guarantee
We want you to be satisfied with the quality of the products you order from our third party supplier.
If you are not satisfied with the quality of a product, please contact us at
info@scottgorhamworld.com within 30 days of receiving the item and will get in touch with our supplier and find a solution.
If our supplier’s quality assurance team validates your claim, we will be happy to send a
complimentary replacement as quickly as possible. We'd much rather fix any problems and send a replacement order to make sure our customers are happy with their orders.
If a replacement order is not feasible, or your customers can wait for a new order to arrive, please indicate that when you reach out to us and we'll give you a refund.
Defective or Damaged Products
If you receive defective or damaged orders that were not caused by you, we will cover the costs of a new order, based on photographic evidence.
Return Policy
We currently do not support returns because the products are manufactured specifically to your size to each order. To avoid any sizing problems, we advise you refer to the detailed sizing chart, which can be found at the bottom of the t-shirt product page.
Lost Orders
For packages lost in transit, please get in touch with us on info@scottgorhamworld.com within 30 days from the estimated delivery date. We'll be happy to send a replacement order if you meet the criteria for lost orders.
Criteria for Lost Orders
Before contacting us about a lost order, please confirm the following:
- The shipping address provided is correct and complete.
- You have contacted your local post office or the shipping carrier to attempt to locate the order.
- The order is not marked as delivered by the shipping carrier.
- Several working days have passed since the estimated delivery date (remember, the lost
order claim must be submitted within 30 days of this date).
- There are no recent updates from the shipping carrier in the tracking link.
Customer Care
We want all of our www.scottgorhamworld.com customers to be happy! If you require further information about our products or advice about your order please email info@scottgorhamworld.com
Our Website
We reserve the right to alter or make changes to our website at any time. This may include updating or removing images, product information, and prices.
We would also like to draw to your attention that we will also from time to time update or change our terms and conditions without prior notice to our customers, but please be assured the revised information will always be found on our website in our terms and conditions.
Copyright
www.scottgorhamworld.com owns this website and all of its contents.
All limited edition prints are copyrighted to www.scottgorhamworld.com
Any use of materials on this website without prior permission from www.scottgorhamworld.com is strictly prohibited.